About Us

Payment & Cancellation Policy

We accept the following payment types: Visa, MasterCard, Discover Network, American Express

Refunds make take anywhere from 2-30 business days due to our clearinghouse.

Due to our website hosting services, you will be subjected to a $9.99 fee plus tax which cannot be waived when orders are processed. If order is confirmed and flowers are ordered, but was cancelled before the day of delivery, you will still pay at least 50% or up to 100% of the order. If the cancellation is on the day of delivery or after the product is delivered, all sales are final and there is no refund or exhange.

Delivery Policy

A local delivery fee of $12.50 or higher (depending on zip code) will be added to each order, for each address (For deliveries outside our local delivery area, this fee may vary.). For delivery outside of Brooklyn, the delivery fee is $30.00 or higher as this fee may vary depending on area and International orders delivery fee is $49.95 to a higher ammount.

If an order is on delivery or at a location and the delivery address changes, you will be charged an additional delivery fee.

**Rush Delivery & 3rd Party Delivery**

We have partnered with a few companies to provide a faster delivery service for our customers. When ordering through our "Rush Delivery", "Click here for Rush Delivery", "Order on Google", or through Doordash, Uber or Grubhub; We complete the flower designing and preparation of your products, but are delivered through Doordash, Uber or Grubhub drivers. If you have any questions or problems with orders placed through these services, please contact the customer service numbers for the company you placed it through. Any orders damaged, lost, not delivered, delivered to wrong address, left at door, stolen, incorrect, etc. must be directed to the delivery service with whom you purchased the flowers. 

For a more customized experience, please call us directly at 718-338-3600 and one of our designers will create the perfect bouquet or shop online at MarineFlorists.com for a vast selection of our designs.

Marine Florists and its entities cannot guarantee and are not responsible for any order that is placed through any 3rd party affiated/not affiliated with us.

All claims must be directed to the listed numbers below.

Drop Shipments:

Orders drop shipped will have a fee of 39.95 or higher depending on weight, size of product and delivery date. Delivery may take up to 1-2 weeks for product to arrive.

Exedited fees apply for rush shipments.

Same day delivery:

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

To help assure on-time delivery during the busy holiday season, place your order at least 5 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Guarantee

DUE TO PERISHABLE ITEMS NO CLAIMS ALLOWED UNLESS MADE BEFORE PREPARATION. ALL CLAIMS, ADJUSTMENTS & RETURNS MUST BE ACCOMPANIED WITH MERCHANDISE & RECEIPT. NO REFUNDS OR EXCHANGES ON MERCHANDISE.

Areas Served

Our shop serves the following areas: Same day delivery for all of Brooklyn, Next day delivery to Queens (Call before 11am for possible same day delivery), Future date delivery for Manhattan, Staten Island, Bronx and Long Island

Contact Information

If you have any questions or need more information, please contact us directly at (800)447-6730 or at (718)338-3600. We're always here to serve you and make your flower-sending experience a pleasure.

 

Employment

Marine Florists employees work as a team. As an industry leader we believe in the Marine Florists way of look, style and feel in everything we do, from a professional attitude to a genuine smile that reflects a positive attitude which leads to a great working environment.

At Marine Florists, we tolerate nothing less than the best in every position. We do not categorize vertically but horizontally. We believe that a chain is only as strong as its weakest link. Marine Florists is a forward moving and thinking company. The days are not boring and the ideas and energy are always plentiful and exciting. The saying "Never Say No to the Customers" is the greatest challenge in business. It really happens here. We are always looking for the best people for our company. If this sounds like you, tell us a little about yourself. We are looking forward to your interview.

If you would like to inquire about our available positions, send us your resume at info@marineflorists.com.

Marine Florists is proud to be a drug-free workplace.

Available Positions

Customer Service Representative

Designer

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Covid-19 Update:

Due to the unpredictable nature in the flower industry, some flowers may not be available and some prices have risen. Unfortunately, some farms have closed down or underplanted due to covid. Airplane cargo space is being used for vaccines and fewer planes are flying due too low passenger loads.

Weather in almost all growing areas has been terrible, with too much early rain and not enough sunshine.This has impacted the floral industry worldwide. Please understand that this is unusual circumstances and we are doing our very best to maintain the quality and customer satisfaction that you are used to from Marine Florists.

Privacy Policy

Marine Florist Privacy Policy

Rush & 3rd Party Delivieries

**Rush Delivery & 3rd Party Delivery**

We have partnered with a few companies to provide a faster delivery service for our customers. When ordering through our "Rush Delivery", "Click here for Rush Delivery", "Order on Google", or through Doordash, Uber or Grubhub; We complete the flower designing and preparation of your products, but are delivered through Doordash, Uber or Grubhub drivers. If you have any questions or problems with orders placed through these services, please contact the customer service numbers for the company you placed it through. Any orders damaged, lost, not delivered, delivered to wrong address, left at door, stolen, incorrect, etc. must be directed to the delivery service with whom you purchased the flowers.

For a more customized experience, please call us directly at 718-338-3600 and one of our designers will create the perfect bouquet or shop online at MarineFlorists.com for a vast selection of our designs.

Marine Florists and its entities cannot guarantee and is not resposible for any order that is placed through any 3rd party affiated/not affiliated with us.

All claims must be directed to the listed numbers below.